FAQs

Our store is located in Antwerp, Belgium. For the exact address and opening hours, please check our contact page.

AVDW Antwerp Store
Leopoldstraat 31
2018 Antwerp, Belgium

All our products are thoughtfully designed in Belgium, with a strong focus on quality, aesthetics, and timeless style.

Orders are typically processed and shipped within 1–3 business days after payment confirmation.

Delivery times vary depending on your location:

  • Belgium: 1–2 business days
  • Europe: 2–5 business days
  • International: 5–10 business days

Yes, we ship worldwide. Shipping costs and delivery times will be calculated at checkout based on your destination.

You can return items within 14 days of receiving your order. Items must be unused, in original condition, and with tags attached. Please visit our Returns page for full details.

To exchange an item, please contact our customer service team with your order number and exchange request. We’ll guide you through the process.

We're sorry to hear that! Please contact us as soon as possible with your order number and a photo of the damaged item. We’ll arrange a replacement or refund.

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other local payment options depending on your country.

Each item comes with specific care instructions on the label. We recommend gentle washing and air drying when possible to maintain the quality and longevity of your garments.

Yes, sustainability and ethical production are at the heart of what we do. We work with carefully selected manufacturers who share our values, and we prioritize responsible materials and fair working conditions.